Privacy Policy

At Srujan Enterprises ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from srujanworld.com.

1. Information We Collect

When you place an order or interact with our site, we may collect the following information:

• Personal Details: Your name, phone number, delivery address, and email address (if provided).
• Payment Information: We do not store your UPI IDs or bank details. All payments are processed securely through our UPI gateway partners.
• Technical Data: IP address, browser type, and interaction data collected via cookies and Google Analytics.

2. How We Use Your Information

We use your information strictly to:

• Process, pack, and ship your handmade orders.
• Communicate with you regarding order updates via WhatsApp or Email.
• Improve our website's functionality and customer experience.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We only share data with trusted third parties necessary to fulfill your order:

• Courier Partners: To deliver your packages.
• Payment Gateways: To verify UPI transactions.
• Analytics Providers: (Like Google) to understand website traffic.

4. Cookies

We use cookies to keep track of items in your shopping cart and analyze site traffic. You can choose to disable cookies through your browser settings, but this may affect your shopping experience.

5. Your Rights

You have the right to request access to the personal data we hold about you, or to request that we correct or delete it. Please contact us at support@srujanworld.com for any such requests.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us via WhatsApp at +91 90822 36440 or email us at support@srujanworld.com.